Jam’s Terms of Service:

Last updated Feb 2, 2024

Welcome and thank you for your interest in Jam Life Inc. (“Jam, “we”,  “us”, and “our”).  Please read the following Terms of Service (“Terms”) and our Privacy Policy carefully because they govern your use of our Platform (as defined below) and all content and information contained therein.

‍These Terms form a binding legal agreement between Jam and you regarding the use of our website (jamfamilycalendar.com), mobile  applications, and related services and offerings (collectively, the “Platform”).  “Users” means other visitors and users of the Platform. 

I. AGREEMENT TO TERMS

‍By clicking “I Accept,” or otherwise accessing or using the Platform, you agree that you are legally bound by these Terms, which includes our Privacy Policy (together, these “Terms”). If you object to any provision of these Terms, you may not use our Platform.

‍II. USE OF SERVICE PROVIDERS AND OTHER THIRD-PARTY PLATFORMS

‍Certain features of our Platform integrate, or allow you to link accounts on, third-party platforms and services (such as calendar/scheduling platforms, etc.) (collectively, “Third-Party Platforms”). We do not control the applicable third parties who provide and operate these Third-Party Platforms, and your use of any Third-Party Platforms is subject to the applicable third party’s terms of use and privacy policies.

‍III. USE OF THE SERVICES

A. Eligibility

The Platform is available to users of all ages. However, users under the age of 13 require verifiable parental consent to create an account and use the Platform, in compliance with the Children’s Online Privacy and Protection Act (“COPPA”) which among other things requires that we obtain verifiable parental consent before we collect personally identifiable information online from children who are under 13. We only collect personal information through the Services from a child under 13 where that child's parent or authorized legal guardian has agreed (via the terms described in the following paragraph) that their child may use the specifically tailored, age-appropriate apps available through the Service, through which we may from time to time collect personal information such as IP address, and other usage information. If you are a child under 13, please do not send any personal information about yourself to us if your parent or guardian has not expressly consented, and please do not send any personal information other than what we request from you in connection with the Services. If we learn a child under 13 has provided us personal information beyond what we request from them, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information in violation of this paragraph, please contact us at support@jamfamilycalendar.com. If you are an institution using the Service at the request of a parent or guardian, you represent and warrant that you are solely responsible for complying with COPPA, meaning that you must obtain advance written consent from all parents or guardians whose children under 13 will be accessing the Services. When obtaining consent, you must provide parents and guardians with our Privacy Policy. You must keep all consents on file and provide them to us if we request them. For more information on COPPA, please click here. You represent and warrant that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf, as we described earlier). If you’re agreeing to these Terms on behalf of an organization or entity (for example, if you’re an administrator agreeing to these Terms on behalf of your institution), you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms.By signing up for a user account or by using the Platform, you are affirming that you are 13 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of their age. 

‍B. Registration and Your Information

‍In order to use the Platform, you will be required to provide certain information in order to create an account with Jam (“Account”). You may register for only one Account and your unique Account can be used across our Platform.

You agree to provide us with accurate, complete, and up-to-date information for your Account, and to update such information, as needed, to keep it accurate, complete, and up-to-date. If you do not, we may suspend or terminate your Account. You agree that you will not disclose your Account password to anyone and you will notify us immediately of any unauthorized use of your Account. You are responsible for all activities that occur under your Account, whether or not you have actual knowledge regarding such activities.

‍C. Restrictions and Acceptable Use

‍You represent, warrant, and agree that you will not: (i) remove any trademark or  copyright notices contained in the Platform or Content; (ii) reproduce, modify, publish,  distribute, transmit, disseminate, transfer, license, sell, lease, create derivative works  based upon, or in any way commercially exploit the Platform or Content; (iii) use  manual or automated means to trawl, mine, scrape, frame, or mirror the Platform or  Content; (iv) disassemble, decompile or reverse engineer the Platform or Content; (v)  attempt to hack, defeat, or overcome any encryption technology or security measures  regarding the Platform or our other systems or those of any third party, or gain any  unauthorized access to any systems or accounts; (vi) interfere with or disrupt the  operation of the Platform or any other systems or otherwise interrupt or interfere with  any other user’s use or enjoyment of the Platform; (vii) violate any applicable local,  state, national or international law; (viii) post or transmit any Content that is unlawful,  defamatory, abusive, harassing, threatening, obscene, fraudulent, or otherwise  inappropriate, or infringes any intellectual property or privacy rights of any person; (ix)  send unsolicited advertisements through the Platform; (x) use the Platform in a way that  will adversely affect us or reflect negatively on us, any of our goodwill, name or  reputation; (xi) provide any false or misleading information or any information that you  do not have the right to provide; or (xii) otherwise violate any of our posted policies or  rules.

‍D. Payment‍

We offer various subscription plans for Jam.  By subscribing, you agree to pay the subscription fee (“Fee”) at the specified rate and interval.

You must designate and provide information about your preferred payment method (“Payment Method”). This information must be complete and accurate, and you are responsible for keeping it up to date. By providing us with a Payment Method, you authorize us to charge you for the designated amounts on a recurring basis, as applicable without further authorization from you until you cancel your subscription with Jam. Your subscription will automatically renew at the end of each cycle, and your chosen payment method will be charged unless you cancel the subscription.

You acknowledge and agree that we may use third-party payment processors to facilitate payments made through the Platform, and that such payment processors will receive sufficient information regarding you and your Payment Method as needed to process such payments. We do not own or control the payment processors and your use of their systems is subject to their own terms of use and privacy policies. 

If you do not pay the fees or charges due for use of the Platform, we may make reasonable efforts to notify you and resolve the issue; however, we reserve the right to disable or terminate your access to the Platform (and may do so without notice). 

You may cancel your Jam Subscription at any time. If you subscribed to Jam via the Apple Store, please note that cancellations must be handled directly through Apple. You can follow the steps outlined in this link: How to Cancel a Subscription on your iPhone, iPad, or iPod touch. This link provides a detailed guide on how to cancel your subscription through your Apple account.
However, if your subscription payment was not made via the Apple Store, you can cancel it directly through our billing provider. Simply visit the following link: Cancellation Link. Once there, enter the email address associated with your subscription to access your account and initiate the cancellation process.

Once you have canceled your subscription and receive confirmation, no other changes will be made to your account. The cancellation of the subscription will go into effect at the end of your current billing cycle, and you will have the same level of access to the Platform through the remainder of such billing cycle. PLEASE NOTE: YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE UNINSTALLING THE JAM APP OR DELETING YOUR PERSONAL JAM PROFILE.

THERE ARE NO REFUNDS. ALL SALES ARE FINAL. You acknowledge that you are responsible for your Premium Service and it is your responsibility to cancel your Premium Service in due time, regardless of whether or not you actively use the Premium Service. 

To the maximum extent permitted by applicable laws, we may change the price for Jam’s Fee at any time. We will give you reasonable notice of such pricing changes by posting the new prices on or through the Platform and/or by sending you an email notification. If you do not wish to pay the new prices, you may cancel the subscription service prior to the change going into effect. 

‍E. Links to Third-Party Websites or Resources

‍Our Platform may contain links to third-party websites and platforms that are not owned or controlled by Jam, such as those of our business partners.  Jam has no control over, and assumes no responsibility for, these websites or platforms (including any content, terms of use, or privacy policies). You follow these links and use such third-party websites and platforms at your own risk.

Any links furnished through our Platform are provided to you for your convenience and any inclusion of a third-party link shall in no way be construed as an endorsement by us of the website(s), digital properties, their content, goods, or services.

We have no control over, and are not responsible for, your interactions (online or in-person) with any third parties, even if introduced via the Platform. You are solely responsible for your interactions with any third parties. Additionally, certain third-party providers integrated or featured on the Platform may charge for access to certain services, features, or content. We may be compensated by third parties for promotion of, or referrals to, their services. Notwithstanding the foregoing, any transaction between you and any third party will be solely between you and such third party, and we are not party to (and have no liability for) any such transaction.  

IV. CONTENT AND CONTENT RIGHTS

‍For purposes of these Terms, “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided, or otherwise made available through the Platform.

1. ‍Content Ownership

‍Jam and its licensors exclusively own all right, title, and interest in and to the Platform and Content, including all associated intellectual property rights. You acknowledge that the Platform and Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Platform or Content. Nothing contained in the Platform should be construed as granting any license or right to use any of the Content without our written permission. Subject to your continued compliance with these Terms, we hereby grant you a personal, non-exclusive, revocable, non-transferable, and non-sublicensable license to access and use the Platform and Content for your personal, non-commercial use.

1. ‍Your Content

‍“Your Content” means any Content submitted to the Platform by you (such as profile photos and information and descriptions of To-Dos, etc.). We have the right, but no obligation, to monitor or screen Your Content and remove any of Your Content that we deem objectionable in any way. By submitting any of Your Content, you: (i) represent  and warrant that you have all right, title, and interest to do so; (ii) acknowledge that Your  Content may be visible to other users who are registered under your family or  household, or, in certain cases, individuals with whom you have specifically shared Your  Content; (iii) grant us and our affiliates a non-exclusive, worldwide, perpetual,  irrevocable, fully paid, royalty-free, and fully transferable and sublicensable license to  use, reproduce, display, perform, modify, transmit, distribute and create derivative works of Your Content in any media and for any purpose whatsoever (including to  operate, maintain, improve, and promote the Platform) without attribution or compensation; and (iv) irrevocably waive any claims of moral rights, privacy, publicity, or similar rights in any of Your Content. Notwithstanding the foregoing, our treatment of your Personal Information will be governed by our then-current Privacy Policy.

C. ‍Feedback

‍If you provide feedback, suggestions, improvements, or requests for additional functionality (collectively, “Feedback”), you hereby and automatically grant us an unrestricted, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, display, perform, modify, transmit, distribute, and create derivative works of such Feedback in any way we deem reasonable, without any attribution or accounting to you. This paragraph will survive any termination or expiration of these Terms or of your account on (or use of) the Platform.

‍V. COPYRIGHT; DMCA

‍If you believe that any Content on the Platform infringes your copyrights or other intellectual property rights, please notify our us at support@jamfamilycalendar.com. Your notice must comply with the requirements of the DMCA by including the following: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; (v) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

VI. DISCLAIMERS

‍THE SERVICES AND ALL CONTENT, INFORMATION, AND PRODUCTS AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND YOUR USE RELATING THERETO IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, JAM AND ITS SUCCESSORS AND AFFILIATES DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY INFORMATION OR PRODUCTS APPEARING ON THE SERVICES SHALL BE AT YOUR SOLE RISK, AND YOU HEREBY WAIVE ANY RIGHTS YOU MAY HAVE HAD REGARDING ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, ON THE PART OF JAM AND ITS AFFILIATES REGARDING THE FUNCTIONING AND USE OF THE SERVICES.

WE ARE NOT RESPONSIBLE FOR ANY PROBLEMS OR TECHNICAL MALFUNCTION OF ANY ELECTRONIC NETWORK, SERVERS, SOFTWARE, OR FAILURE OF TRANSMISSION AS A RESULT OF TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ON THE INTERNET, ANY THIRD PARTY’S SYSTEMS, OR THE SERVICES, INCLUDING ANY INJURY OR DAMAGE TO ANY PERSON'S COMPUTER RESULTING FROM USE OF THE SERVICES. WE CANNOT GUARANTEE ANY SPECIFIC RESULTS FROM USE OF THE SERVICES OR CONTENT. UNDER NO CIRCUMSTANCES SHALL WE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM USE OF THE SERVICES, CONTENT, OR FROM THE CONDUCT OF ANY USERS OF THE SERVICES OR OTHER THIRD PARTIES. WE DO NOT ENDORSE ANY USERS OR THIRD PARTIES LISTED OR REFERENCED ON THE SERVICES. SOME STATES DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS ON WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THESE LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

‍Force Majeure: We will not be responsible or liable for any delays or failures to perform due to causes beyond our reasonable control, which may include natural disasters, terrorist attacks, criminal activity, failure of internet or communications networks, health emergencies including pandemics or similar serious outbreaks of disease, or other force majeure events.

‍VII. LIMITATION OF LIABILITY

‍UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL JAM, ITS  SUCCESSORS AND AFFILIATES OR THEIR OFFICERS, DIRECTORS,  EMPLOYEES, VOLUNTEERS, AGENTS, LICENSORS, AND SUPPLIERS BE LIABLE  FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER AND HOWSOEVER ARISING, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE,  EVEN IF FORESEEABLE, INCLUDING ANY SUCH DAMAGES RESULTING FROM A  CLAIM BY ANY PARTY RELATING TO THE USE OF OR INABILITY TO USE THE  SERVICES OR ANY ASSOCIATED INFORMATION OR PRODUCTS.  FURTHERMORE, JAM AND ITS SUCCESSORS AND AFFILIATES SHALL NOT BE LIABLE FOR DAMAGES RELATING TO THE USE OF THIRD-PARTY SITES OR DIGITAL PROPERTIES LINKED TO OR USED BY THE SERVICES. IF, FOR ANYREASON, THE FOREGOING EXCLUSIONS AND LIMITATIONS OF LIABILITY ARE HELD UNENFORCEABLE OR INAPPLICABLE, THE TOTAL AGGREGATE LIABILITY OF JAM TO A USER OF ITS SERVICES SHALL NOT EXCEED TWENTY-FIVE U.S. DOLLARS ($25.00) RESPECTIVELY.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN WARRANTIES OR THE LIMITATION OF CERTAIN LIABILITIES. IN SUCH JURISDICTIONS, THE LIABILITY OF JAM WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

‍VIII. RELEASE AND INDEMNIFICATION

‍To the fullest extent permitted by law, you release and will defend, indemnify, and hold  harmless Jam and its successors and affiliates, as well as its and their officers,  directors, employees, volunteers, agents, licensors, and suppliers, from and against any  damages or claims, actions or demands, liabilities, and settlements, including, without  limitation, reasonable legal and accounting fees, regardless of whether they are  attributable to any act or omission of Jam and its successors and affiliates, in  connection with (1) your use of the Platform or Your Content, (2) your breach of these  Terms, (3) your negligent or wrongful conduct, (4) your access to or use of any third party website or platform linked to or used by the Platform or any other interactions or  transactions with third parties, or (5) your violation of any third-party right, including  without limitation any trademark, copyright, or other proprietary or privacy right. This indemnification provision shall apply to third-party claims as well as claims between the parties to these Terms. We may opt to defend any such third-party claims at our sole discretion, in which case you will indemnify us for the costs of such defense.  

CALIFORNIA RESIDENTS HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION  1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, AND THAT IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

‍VIII. CHANGES TO SERVICES

‍The Platform is subject to change any time without notice, including to correct any errors or omissions in any portion of the Platform. At any time, Jam may terminate, change, or suspend any aspect of the Platform or your access thereto, temporarily or permanently, without notice to you. Jam is not obligated to continue to support or update the Platform. Jam may impose limits on certain features or services or restrict your access to parts, or all of the Platform. You acknowledge and agree that Jam and its successors and affiliates shall not be liable to you or to any third party in the event that the Platform or any part thereof become temporarily or permanently unavailable.

‍IX. CHANGES TO THE TERMS

‍We may modify the Terms from time to time and each modification will be effective when it is posted on the Service. We will always keep the current version of these Terms posted on our website. We will notify you of substantive modifications to these Terms the first time you access the Service following any such modification, and you agree to be bound to any changes to the Terms through your continued use of the Service. By using the Platform after a new version of these Terms have been posted, you agree to the terms and conditions of such version of these Terms. If you do not agree to these Terms, you must immediately cease your use of the Platform.

X. ENTIRE AGREEMENT

‍These Terms, our Privacy Policy, and any notices, terms, and items incorporated into any of them, constitute the entire agreement between you and Jam regarding your  use of the Platform and supersede and replace any prior understandings, whether oral  or written, and extinguish all previous drafts, agreements, arrangements, and  understandings between you and Jam, whether written or oral, relating to the  Platform. You shall not have any claim for innocent or negligent misrepresentation based upon any statement in these Terms.

‍XI. ASSIGNMENT

‍These Terms and any rights and licenses granted hereunder may not be transferred or assigned by you.

‍XII. COMPLIANCE WITH APPLICABLE LAW AND GOVERNING LAW

‍We make no representations that the Content or the Platform are appropriate or that they may be used or downloaded outside of the United States. Access to the Platform may not be legal in certain countries outside of the United States. If you access the Platform from outside the United States, you do so at your own risk and are responsible for compliance with the laws of the jurisdiction from which you access the Platform.

Jam maintains the Platform from the United States. Additionally, our Platform is subject to United States export control laws and regulations and may be subject to export or import regulations in other countries. You agree to strictly comply with all such laws and regulations and acknowledge that you have the responsibility to obtain authorization to export, re-export, or import any data on our Platform as may be required.

Our Platform was created and is controlled by Jam in the State of California, United States of America. These Terms, and any disputes arising therefrom or in connection with the Platform, shall be construed and interpreted under the laws of the State of California and applicable United States federal laws, without regard for any conflict or  choice of law principles thereof.

‍XIII. ARBITRATION & CLASS ACTION WAIVER

‍By agreeing to these Terms, you also agree to arbitrate any and all claims arising out of or relating to these Terms or use of the Platform (a “Claim”) pursuant to the Federal Arbitration Act and subject to the terms below. You and Jam agree that we intend that  this Section XIII satisfies the “writing” requirement of the Federal Arbitration Act, and  further agree that notwithstanding any other provision of the Terms, the Federal  Arbitration Act shall govern the interpretation and enforcement of this Section.

In the event of a Claim, you and we agree to binding alternative dispute resolution pursuant to the then-current Commercial Arbitration Rules of the American Arbitration Association (“AAA”), however titled (“AAA Rules”).

ARBITRATION OF YOUR CLAIM IS MANDATORY AND BINDING. NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM THROUGH A COURT. IN ARBITRATION, NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN DISCOVERY, EXCEPT AS PROVIDED FOR IN THE AAA RULES.

NO CLASS ACTION OR OTHER REPRESENTATIVE ACTION OR PRIVATE ATTORNEY GENERAL ACTION OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON OR CLASS OF CLAIMANTS SHALL BE PERMITTED.

All parties to the arbitration will have the right, at their own expense, to be represented by an attorney or other advocate of their choosing. The arbitration proceeding will be held in Los Angeles, California, unless you elect to proceed with a telephonic hearing or unless you and Jam agree to an alternative location. Jam will pay the initial filing fee for any arbitration, but the parties each shall otherwise bear their respective fees and expenses except as may be provided in the AAA Rules.

For a copy of the AAA Rules, to file a claim or for other information about the AAA, contact AAA, at One Sansome Street, Suite 1600, San Francisco, CA 94104 or at www.adr.org.

All determinations as to the scope, interpretation, enforceability, and validity of these Terms shall be made final exclusively by the arbitrator, which award shall be binding and final. Judgment on the arbitration award may be entered in any court having jurisdiction.

This arbitration provision shall survive the termination of the Platform or of these Terms.  If any portion of this arbitration provision is deemed invalid or unenforceable, the remaining portions shall remain in force.

‍XIV. TERMINATION

Jam may immediately terminate these Terms or terminate your access to the Platform with or without cause, and with or without notice, at any time. Such termination shall take effect immediately, unless Jam provides otherwise in any notice. Upon termination of your Account, your right to use the Platform immediately ceases and you  acknowledge and agree that Jam may immediately delete any files and data relating  to your Account, and bar any further access to such data or to the Platform. Jam shall not be liable to you or to any third party for termination of your right to use the Platform.  In the event of termination of these Terms, the Use Of Service Providers And Other Third-Party Platforms, Content and Content Rights, Disclaimers, Limitation of Liability,  Indemnification, Compliance with Applicable Law and Governing Law, and Arbitration &  Class Action Waiver sections, and any other section of these Terms that by their nature  reasonably should be construed to survive termination, shall, in each case, survive such  termination.

‍XV. GENERAL

‍The headings contained in these Terms are for convenience only and are not to be used in interpreting these Terms. The provisions of these Terms are severable. In the event any provision of these Terms shall, in whole or in part, be determined to be void for any reason, the remaining provisions will remain in full force and effect. Jam’s failure or delay in exercising or enforcing any right under these Terms shall not operate as a waiver or relinquishment of any right. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED TO THE EXTENT PERMITTED UNDER APPLICABLE LAW.

‍XVI. CONTACT INFORMATION

If you have any questions about these Terms or the Platform, please contact Jam at support@jamfamilycalendar.com.