Privacy Policy
At Jam, your privacy is our #1 priority. We are committed to safeguarding your personal information and ensuring that your data is never sold to third-party applications or advertisers. We do not sell, trade, or rent your personal information to any external companies for marketing purposes. Any third-party service providers we work with are solely for the purpose of helping us operate the Jam app and are contractually obligated to use your data only for the services we specify.
Jam is fully compliant with the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR), ensuring that all personal data is handled with the highest level of security and legal compliance. Additionally, all data in Jam is encrypted both in transit and at rest, protecting your information from unauthorized access and ensuring your family's privacy remains secure.
Effective Date: 01/30/2025
Introduction
Welcome to Jam, the family organizer application ("App") designed to put the entire family on the same page. Jam is engineered to take on the mental load for families by integrating all the logistics of modern family life. Our goal is to help everyone in the family do their fair share, including the kids! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information and the information of children who use our App. By using Jam, you agree to the practices described in this Privacy Policy. Please read this policy carefully to understand our practices.
Scope
This Privacy Policy applies to personal information processed by us through the Jam mobile application, our website (if applicable), and any other related services and offerings (collectively, the “Services”). This policy is incorporated by reference into the Jam Terms of Use.
Information We Collect
When you use the Jam App, we may collect the following types of personal information:
a. Account Information: When you create a Jam account, we may collect your name, email address, and other relevant account information.
b. Family Member Information: You can add other family members, including adults and children, to your Jam family account. For adult family members, we collect their names and email addresses. For children, we may collect their names and ages.
c. Calendar Sync Information: If you choose to sync your family's calendar with Jam, we will require access to the chosen calendar(s) to manage events and facilitate family scheduling.
d. To-Do Lists, Shopping Lists, and Project Information: Jam will collect and store the to-do lists, shopping lists, project details, and related information that you and your family input into the App.
e. Carpool Schedules and Sign-ups: If you use Jam for carpool scheduling or sign-ups, relevant information will be collected and managed within the App.
f. Community and Expert-Sourced Lists and Ideas: Jam may provide access to community and expert-sourced lists and ideas, but no personal information is collected for this purpose.
g. App Usage Data: We may collect data on how family members interact with the App, including features used, time spent, and other usage patterns.
h. Photos Access: You can choose to allow access to your device's photo gallery to use photos within the App.
2. Children's Information
For children using the App, we will collect the minimum necessary information required for App functionality, as follows:
a. Children's Account: For children who actively use the App, we may collect their names and ages for identification purposes within the family account.
b. Parental Management: For children under a certain age who are managed by parents or guardians within the App without direct access, we will not collect any personal information directly from the child. Instead, parents or guardians will provide and manage the child's information within the family account.
How We Use Your Information
We use your personal information for a variety of business purposes, including:
a. To provide our services: We use your personal information to create and manage your Jam family account and facilitate family organization, such as managing calendars, to-do lists, shopping lists, projects, events, and carpool schedules.
b. For legitimate business purposes: We use your personal information for purposes such as:
- Improving, upgrading, or enhancing our Services through analysis of app usage.
- Detecting security incidents and protecting against fraudulent or illegal activity.
- Research and development, including direct marketing and advertising.
- Developing new products and services based on user feedback and usage trends.
c. App Usage Analysis: We use app usage data to analyze and improve the functionality and user experience of Jam.
d. Photos Access: You can use photos from your gallery to personalize the App experience.
Children's Information
For children who actively use the App, their information will be used solely for identification purposes within the family account and to facilitate family organization.
How We Share Your Information
We disclose your information to third parties to assist with the business purposes set forth above, including:
a. Family Members: Authorized family members within the account will have access to family calendar events, to-do lists, and other family organization information.
b. Service Providers: We may share your information with third-party service providers who assist us in operating, analyzing, and improving the App. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
c. Business Partners: We may share your personal information with business partners to provide you with a product or service you have requested or with whom we jointly offer products or services.
d. Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request. We may also disclose information to protect against legal claims, fraud, or to safeguard public safety.
e. Disclosure in the Event of Merger or Sale: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
f. Aggregate and De-Identified Information: We may share de-identified and aggregated data with third parties for research, marketing, or other business purposes.
Children's Privacy
Jam is intended for family use, and we understand the importance of protecting children's privacy. For children under a certain age who are managed by parents or guardians within the App without direct access, we do not collect any personal information directly from the child. Parents or guardians will provide and manage the child's information within the family account. For children actively using the App, we collect only the minimum necessary information required for identification purposes within the family account.
Data Security
We employ reasonable security measures to protect your personal information and that of your family members from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Choices
You have control over adding, managing, or removing family members from the account.
a. Marketing Emails: If you register for our services, you may receive marketing communications. You can use the "unsubscribe" link at the bottom of marketing emails to opt-out of future communications. Note that you will continue to receive administrative or transactional emails related to your account.
b. Calendar Synchronization:You can choose to sync the family calendar with the App. You can revoke this access at any time through the App settings or by managing permissions on your calendar accounts.
c. Photos Access: You can choose to allow or deny access to your device's photo gallery when prompted by the App. You can update this preference in your device settings.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the App or through other communication channels.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@jamfamilycalendar.com.